Thomas Ferguson Irish Linen is committed to providing you with total satisfaction.
Individual orders of stock products may be cancelled by notifying the Company in writing within 14 days, starting the day after you receive the goods, or the person you asked us to deliver the goods to receive them. The notification can either be by post or email to the addresses at the bottom of this page.
In the case of bespoke, tailor-made, custom, non-standard, non-stock, personalised, or goods made specially to order. These products are excluded from the normal cancellation and refunds policy; however, such an exception would not affect a Buyers statutory rights in relation to faulty goods.
Complaints on quality will be considered provided notice in writing is given to us within 30 days after receipt of goods. You must then return the goods to Fergusons at your own expense. Note that if you fail to take reasonable care of the goods or soil or launder them Fergusons reserves the right not to accept their return. Fergusons will refund the full purchase price to you within 14 days from the day the Company gets the goods back.
Please see Website Terms and Conditions of Sale & Use for full details.
Thomas Ferguson & Co Ltd (Trading as Ferguson's Irish Linen)
54 Scarva Road
Registered in N.Ireland No: R0000713
VAT Number: GB251785447